Orders placed at www.fabercastell.com are currently processed within 2-3 business days. Depending on order volume and/or product availability, there is a possibility orders may experience a slight delay at times. Rest assured; we are working hard to get your order out the door as soon as we can!
Tracking details will be emailed to you once your order ships. Please be sure to add Faber-Castell (consumer@fabercastell.com) to your contacts as a safe sender. This will ensure that you receive all order notifications. Please check your spam folder if you are not able to locate this detail in your inbox.
If you would like to check on the availability of Faber-Castell Products locally, please click here to visit our store locator.