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FaberCastell.com - Payment Options & Details


The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.

We cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution.

COD orders are not accepted.
Faber-Castell does not accept credit card numbers delivered by email.