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I fell for a fake competition or fake giveaway on social media. What can I do?

We are very sorry that you have participated in a fake competition or fake giveaway. We have already initiated measures to act against the fake competition/fake giveaway and are working closely with the relevant authorities to identify and close them down.

Faber-Castell has no connection with fake competitions or fake giveaways and we therefore cannot accept any responsibility for it.

If you have already given out your bank details, we recommend that you check your bank details and if necessary, block your account to prevent misuse.

Thank you once again for your support and trust in our brand. If you have any further questions or concerns, please do not hesitate to contact us.